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Dear Friends,
Greetings to all our well-wishers once again. Nethradhama is extremely happy and
proud to inform all our friends that we have become the first eye hospital in India
to be conferred with the
ISO 9001:2008 certification. While the previous ISO certification focused on quality
within the hospital and its processes, the new standards also focus on the outsourced
processes in service delivery. This ensures that the hospital monitors the quality
of services provided by the outsourced processes, such as Opticals. It is also a
matter of pride for us that our optical showroom, Suman opticals, was awarded the
“Best Showroom for Varilux progressive Lens” by Essilor for the year
2008.
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Continuous Quality improvement is a mantra which Nethradhama swears by, and we strive
to achieve excellence in all aspects of patient care. Patient information and education
is one of our main focus areas and every individual is cared for by the team of
doctors, counselors and coordinators, offering personalized care. We believe that
our emphasis on quality & safety helps us to sail through all the external quality
audits.
Our annual report day, held in May 2009, offered us an opportunity to evaluate ourselves
with respect to the results of our medical care and patient satisfaction, in the
previous financial year. We have come quite a long way from when we started 16 years
ago to now when we have become the first super speciality eye hospital in India
to gain both the NABH and ISO 9001:2008 certification. We hope to continue in this
same spirit of constant improvement.
This issue contains news of recent happenings at Nethradhama along with a write-up
about Conjunctivitis (Madras eye). We wish you happy reading.
Regards,
Editorial committee.
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1 l Page |
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PHACO FESTIVAL 2009 |
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Phaco Festival 2009, a Continuing Medical Education (CME) program on Cataract surgery
for ophthalmologists, was organized by Nethradhama on 10th May 2009. The program
was a grand success, with famed eye surgeons from all over the country operating
live, and hundreds of eye specialists attending the CME. Dr. Sri Ganesh and Dr.
Sathish Prabhu also performed live surgery and Dr. Sri Ganesh demonstrated the use
of Malyugin Ring in non-dilating pupil.
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SAVE LIVES CLEAN YOUR HANDS |
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As a part of Staff & Patient education program, Nethradhama conducted “Save
Lives: Clean your hands” program on 5th May 2009, in collaboration with World
Health Organization – World Alliance for patient Safety program. This emphasizes
the importance of hand hygiene at point of care. A poster competition was conducted
for the staff. |
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CONJUNCTIVITIS (MADRAS EYE) |
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An infection of the membranous covering of the eye called conjunctiva is medically
termed “conjunctivitis”, known commonly as “Madras eye”.
Conjunctivitis is characterized by redness & irritation of eyes, with or without
discharge. Infectious conjunctivitis can be caused by bacterial or viral microorganisms.
Conjunctivitis is contagious, i.e. it spreads by touch, and hence, proper hand hygiene
is very important whenever a person is affected by this disease.
Avoiding touching of eyes, frequent hand-washing and isolation of personal towels/
kerchiefs are essential measures to be taken whenever an outbreak of conjunctivitis
is around. Severe infection of the eyes may require antibiotic eye drops and other
measures to get symptomatic relief. The vast majority of patients affected with
conjunctivitis do not suffer from any visual damage.
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POST-GRADUATE MEET
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A Postgraduate meet was conducted for Ophthalmology postgraduate medical students
at Nethradhama, on 5th May. Intriguing cases were discussed and analyzed by consultants
and students from different medical colleges across Bangalore and the program was
well appreciated by all the participants.
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EDUCATIONAL OPTIONS AT NETHRADHAMA
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Nethradhama is introducing educational program - B.Sc. Optometry for students who
want to opt for the higher technical education in Optometry. After completion of
education, an optometrist will be able to offer primary eye care services like examination
of human eye for errors of refraction, contact lens fitting, Orthoptics, manufacturing
and supply of Optical aids.
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2 l Page |
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Senior Citizen Discount Offer
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Nethradhama Super Speciality Eye Hospital is extremely pleased to announce that
the consultation fees for senior citizens has been reduced from Rs. 300 to Rs. 200.
Many of the patients who require comprehensive eye care fall in the senior citizen
category, and we have decided to extend our hand of support to improve vision care
for the esteemed elders of our society. Senior citizens can avail this facility
with their senior citizen card or any age proof document.
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Nethradhama New Website
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An interactive website for Nethradhama Super Specialty Eye Hospital contains detailed
information of different services and facilities the hospital provides. The visitors
will know about various departments, educational facilities and community service
programs of the hospital through the website.
The website has many useful interactive features like:
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Get an online estimate for a particular treatment or surgery |
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View the profile of doctors and fix an online appointment
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Guest book to post a feedback |
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Send an online form for eye-donation |
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The website has separate sections for photos and videos. Online Videos are uploaded
in different categories. The videos will exhibit the hospital infrastructure, clinical
facilities and the testimonials.
People who want to go for eye-donation will get detailed information regarding the
procedure and send an online form. International patients will get necessary guidance
on eye-treatment. The website also provides necessary information regarding cashless
hospitalization.
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3 l Page |
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