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Procedures for Cashless Hospitalization > Authorization

OTHER LINKS : Patient Insurance | Pre-authorization | Authorization | Claim processing

PROCEDURES FOR CASHLESS HOSPITALIZATION

Authorization

After the pre-authorization request has been sent by the hospital to the respective clients, it takes a minimum of 24 hours for the hospital to get the approval or authorization for the patient’s treatment. For planned surgery or treatment the hospital treat the patient, only after the approval from the TPA. Incase of emergency the patients are admitted and the same will be informed to the TPA at the earliest.

The Staff members of the Corporate relations department interact and coordinate with the respective TPAs and companies for further clarification or explanation. After the approval from the TPA the patient will be informed the same accordingly.

Treatment

Cashless hospitalization and treatment are provided to the patients only with approval of the company. Patients should sign necessary documents to facilitate claim processing for the hospital. Patients who don’t get approval due to some reason stated by the insurance company are also treated under general patients category without Cashless hospitalization benefits.

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